Privacy Policy
Introduction
Feathers Bros Pool Service (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website (the “Site”), use our services, or interact with us in other ways.
Information We Collect
We may collect the following types of personal information from you:
- Information you provide: This includes information you voluntarily provide when you contact us, create an account, or use our services. This may include your name, contact information, payment information, and any other information you choose to provide.
- Information collected automatically: When you visit our Site, we may automatically collect certain information about your device and your interactions with the Site. This may include your IP address, browser type, operating system, referring website, and pages you visit.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide our services: We use your information to deliver the services you request, such as pool maintenance, repairs, or installations.
- To communicate with you: We may use your contact information to respond to your inquiries, provide updates about your services, or send you marketing communications.
- To improve our services: We may use your information to analyze and improve our website, services, and customer experience.
- To comply with legal requirements: We may use your information to comply with applicable laws and regulations.
Disclosure of Your Information
We may disclose your personal information to:
- Our service providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, marketing agencies, and data analytics providers.
- Business partners: We may share your information with our business partners if necessary to provide our services or for other legitimate business purposes.
- Legal authorities: We may disclose your information to law enforcement or other authorities if required by law or to protect our rights or the safety of others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information.
Your Choices
You have the following choices regarding your personal information:
- Opt-out of marketing communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in the email or contacting us directly.
- Access and update your information: You can access and update your personal information by contacting us.
- Data portability: You may have the right to request a copy of your personal information in a portable format.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our website or by contacting you directly.
Contact Us
If you have any questions about this Privacy Policy or our practices, please feel free to contact us.
